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Upselling with Add-ons
Upselling with Add-ons

Offer your customers commission free add-ons directly on your booking form.

Rob Clarke avatar
Written by Rob Clarke
Updated over a month ago

Addons let you... add stuff on, to a booking. It's designed as a quick and easy way to upsell customers.

ℹ️ Add-ons need a Stripe account

Add-ons, like anything on BookingNinja that takes money from customers, need a stripe account connected before you can use them.

When not to use addons

Generally you shouldn't use addons unless you want people to pay as part of the booking process. If you want customers to confirm food items, but not pay for them, you need to use preorders. If you want customers to pick an option without payment involved, use custom forms.

Adding an Add-on Category

You can find addons via the main navbar, in Sell -> Addons.

The first thing you'll want to do is add a category, which allow us to group different smaller addons (The things customers will actually be buying) Your customers will see the things you write here:

ℹ️ Hidden Categories

By default, is an add-on is not marked as hidden and you have add-ons enabled, it will show in every session. Likewise, if they are marked as hidden they will ONLY show if you've adding them to a session. More on setting up add-ons per session below!


Adding an Add-On

When that's done, we'll need to create an add-on to go into the category using the New Add-on button. You can add as many as you want to each category, but note that you cannot enable or disable, each individual add-on, only the category itself.

Your customers will see the name, price, description and picture here when you add-on. Max sold is the total amount the customer can buy for each booking. Max Simultaneous is a global maximum of that add-on that can be used at a given time in that session.

Finally, let's also enable add-ons from the main menu, or none of this will show up!

Setting different add-on categories per session

By default, any non hidden category is going to show for every session. If you want different sessions to use different categories, you can the add-ons settings in each session.

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