Custom Fields: Asking Customers For More Details

Custom fields allow you to collect additional information during booking. These can be used for anything from understanding if the customer is bringing a dog, to complete organisation of complex events.

There are two types of custom fields - global and local.

Global Fields

Global fields apply to every session that does not have global fields toggled off. This means if there is a peace if information you need to know regardless of the type of session then you can add a global field. To add a global field head over to settings, all settings -> custom fields.

Local Fields

Local fields are defined in individual sessions and represent information you might only want to collect for that particular session type. To create a local custom field simply head to the Custom Fields section on the session you want it on and then click the 'Add New Session' custom field button.

When adding custom fields to a session, you can toggle all Global fields on and off. If toggled off ONLY local fields will show while booking that session.

Creating New Custom Field

When adding custom fields you have several options. The descriptive name is the label used on the custom field input; so describe what you are expecting the customer to input.

The custom field type controls the type of data they can provide.

You can then provide further information, which is placed under the input field. This is in markdown format, so you can style it as you wish!

Options