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Creating Booking Blocks (Venue Closures)
Creating Booking Blocks (Venue Closures)

Close all or part of your venue at given times.

Daniel Nethersole avatar
Written by Daniel Nethersole
Updated over a month ago

If you ever need to stop bookings on a particular day or part of the day for the whole of your venue, part of your venue, or particular session types then you'll want to head over to

⋆⭒˚。⋆ Settings ➤ All Settings ➤ Closures

From this page you'll be able to see all your closures, and create new ones.

ℹ️ Is closing the right thing to do?

You may not need to actually close your venue manually in every case. Firstly, if you just want to close for a specific event, you can set that event to be "exclusive" in the event option. This will automatically close the rest of the venue down for the length of that event.

Blocking a Single Day

To create a very simple closure to block the entirety of a single day simply set a closure title (this is used internally only, but best to be descriptive) and then select the closure date from the closure input field.

You do not need to select a time to start the closure, and as it's just one day you can leave the until time.


Now simply hit the "Create New Closure" button and hey presto, in less than 30 seconds you've setup a closure.

Blocking a Range of Days (And Times)

Of course there will be times where you want to block more than a single day once; to do this follow the guide from above but specify an until date.

If you don't set the from and to times then a closure than spans multiple days will start at 12AM on the first day of the closure and end at 11:59 on the last day of the closure.

If you set the from time it will effect the first closure date only, and the to time will effect until that time on the last day of the closure.

If you want to close Monday the 10th and reopen Friday the 15th; you'd select the closure date being 10th to the 14th; as you want the Friday open.

Advanced Settings

Of course if the above settings haven't managed to create the type of block you want, then you'll find yourself entering the mystical world of "Advanced Optional Settings".


As the name is suggesting, none of these need to be set to create a standard block, but they all let you refine the type of block you create.

Firstly Only Close These Areas - if you select any floors here (select them by simply tapping or clicking the button) then that area will not be used for yield management. sessions that only use that area will become unbookable, but sessions that have multiple areas will remain bookable during the block.

Next Only Close These Sessions - this will make a particular session type unbookable for the duration of the block. You can select multiple sessions, however if you just want to leave an event bookable but close your regular sessions then leave these alone and instead....

Allow Events means any session which is an event type (that is one with a defined date) will still be bookable. This is the perfect setting if your running a special event on BookingNinja on a given day. If you have an event and a block that class and this isn't toggled then your event will not be bookable!

✴️ Floor & Session closures will impact the allow events setting. If you plan to just have your events bookable then leave the other advanced settings empty.

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