If you ever need to stop bookings on a particular day or part of the day for the whole of your venue, part of your venue, or particular session types then you'll want to head over to
⋆⭒˚｡⋆ Settings ➤ Closures
From this page you'll be able to see all your closures, and create new ones.
ℹ️ Is closing the right thing to do?
You may not need to actually close your venue manually in every case. Firstly, if you just want to close for a specific event, you can set that event to be "exclusive" in the event option. This will automatically close the rest of the venue down for the length of that event.
Closing a Single Day
To create a very simple closure to close the entirety of a single day simply set a closure title (this is used internally only, but best to be descriptive) and then select the closure date from the closure input field.
You do not need to select a time to start the closure, and as it's just one day you can leave the until time.
Now simply hit the "Create New Closure" button and hey presto, in less than 30 seconds you've setup a closure.
Closing a Range of Days (And Times)
Of course there will be times where you want to block more than a single day once; to do this follow the guide from above but specify an until date.
If you don't set the from and to times then a closure than spans multiple days will start at 12AM on the first day of the closure and end at 11:59 on the last day of the closure.
If you set the from time it will effect the first closure date only, and the to time will effect until that time on the last day of the closure.
⚠️ Closure Dates are INCLUSIVE!
If you want to close Monday the 10th and reopen Friday the 15th; you'd select the closure date being 10th to the 14th; as you want the Friday open.
Setting an Icon and a message
To help your customers see why you are closed, you can set a short message and a custom icon. The message will be shown when hovering over any red day, while the icon will always be visible inside the red box.
Both of these settings are completely optional but add an opportunity for extra information and personality and can make your form look a bit nicer if you have to have a month with a lot of closures.
Icons and messages will only work for full day closures, not partial ones!
Closing Specific Sessions or Areas
You can block ONLY individual areas or sessions, too!
Firstly Only Close These Areas - if you select any floors here (select them by simply tapping or clicking the button) then that area will not be used for yield management. sessions that only use that area will become unbookable, but sessions that have multiple areas will remain bookable during the block.
Next Only Close These Sessions - this will make a particular session type unbookable for the duration of the block. You can select multiple sessions.
Allow Events means any session which is an event type (that is one with a defined date) will still be bookable. This is the perfect setting if your running a special event on BookingNinja on a given day.
✴️ Floor & Session closures will impact the allow events setting. If you plan to just have your events bookable then leave the other advanced settings empty.