If you ever need to stop bookings on a particular day or part of the day for the whole of your venue, part of your venue, or particular session types then you'll want to head over to
Settings ➤ Venue Closures
From this page you'll be able to see all your closures, and create new ones.
This page should be used to make manual closures, and not to set up times when you a regularly closed, for example, closing every Friday. This can be done using your opening times.
Closing For A Set Time or Day
To create a very simple closure simply set a closure title (this is used internally only, but best to be descriptive) and then select the closure date from the closure input field.
Now simply hit the "Create New Closure" button and hey presto, in less than 30 seconds you've setup a closure.
Closing a Range of Days
Of course there will be times where you want to block more than a single day once; to do this follow the guide from above but be sure specify an until date.
If you don't set the from and to times then a closure than spans multiple days will start at 12AM on the first day of the closure and end at 11:59 on the last day of the closure.
Closure Dates are INCLUSIVE!
If you want to close Monday the 10th and reopen Friday the 15th; you'd select the closure date being 10th to the 14th; as you want the Friday open.
Setting an Icon and a message
To help your customers see why you are closed, you can set a short message and a custom icon. The message will be shown when hovering over any red day, while the icon will always be visible inside the red box.
Both of these settings are completely optional but add an opportunity for extra information and personality and can make your form look a bit nicer if you have to have a month with a lot of closures.
Icons and messages will only work for full day closures, not partial ones!
Closing Specific Sessions or Areas
By default, a closure will close ALL your sessions and areas. However, you may want to only close a particular part of your venue. To do so, select them in the advanced settings menu, underneath the dates.
Firstly Only Close These Areas - if you select any floors here (select them by simply tapping or clicking the button) then that area will not be used for yield management. sessions that only use that area will become unbookable, but sessions that have multiple areas will remain bookable during the block.
Next Only Close These Sessions - this will make a particular session type unbookable for the duration of the block. You can select multiple sessions.
Closing For Events
If the event is on BookingNinja, you do NOT need to make manual closures for the event on this page, and can instead do so on your event settings. More Information Here.
Other Methods of Closing
You can learn about other methods of closing manually here.